There are several open source trouble ticket systems available, e. g. GNATS,
Bugzilla, ReqNG. I'm planning to pkgize some of them, starting with GNATS.
(I assume nobody else is currently working on this?)

What's the right category for trouble ticket systems? My feeling is that we
should create a new category, "tts", as there are at least 10 free tts's
around.

Opinions?

-- 
Dr. Alexandre Wennmacher
Institut fuer Geophysik und Meteorologie         wennmach@geo.Uni-Koeln.DE
Universitaet zu Koeln                            phone  +49 221 470 - 3387
D-50923 Koeln                                    fax    +49 221 470 - 5198