** THE RETURN ADDRESSES ON THIS LETTER HAVE BEEN SET TO PREVENT MAIL **
 ** LOOPS IN THE EVENT YOU ARE RUNNING SOFTWARE WHICH AUTO-REPLIES TO **
 ** INBOUND MAIL.  WORLDCOM WILL NOT SEE ANY REPLY SENT TO THIS LETTER.  **

Dear Customer,

We have received your message ("W32.Klez.E removal tools") and forwarded
it to the appropriate personnel for processing.

To help us provide you with the best possible service, please refer to
trouble ticket number UU3013901 somewhere in all correspondence (or if
you should call Customer Support) regarding this matter.  For your
convenience, we have included it in the Subject line of this message,
and will do so in any future correspondence.  If you should need
assistance in the future on a different issue, please do not re-use this
same ticket number.

Thank you.

				- WorldCom Customer Support
				  help4u@wcom.com

	WorldCom			Tel: +1 800 900 0241
	22001 Loudoun County Parkway	Fax: +1 703 206 5993
	Ashburn, VA  20147  USA		WWW: http://www.wcom.com