On Mon, 5 Oct 1998, Mark Andres wrote:

> Hi,
> 
> This is a stab in the dark, because I don't have any expereince
> setting up modems in Germany. However, I saw the same thing with
> US-made GV Mercury and Platinum modems in Japan. The problem turned
> out to be a voltage difference (Japan is 100v). Once I got a "step up"
> transformer to convert 100v to 120v, the modems would work.
> 
> The interesting thing is that older GV modems would work. Also, this
> seemed to change from location to location (i.e., the modem would work
> in one house, but not in another). I have never seen this problem with
> any other make of modem, just the GV Mercury and Platinum modems.
> 
> I don't know what the voltage is in Germany, but I hope this fixes the
> problem.
> 
> Mark
> 
> On Sun, 4 Oct 1998, Daniel R. Killoran,Ph.D. wrote:
> 
> > Sorry, folks - I know this is wildly off-topic, but it just occurred
> to me > that this list must unclude some people with experience using
> modems in > Germany, so I take the liberty of using this board to get
> an introduction. > Just reply to me privately to avoid creating an
> off-topic thread! > > My problem: I set up a PB540 with Mac OS 7.5.5
> and a 19kb Global Village > Powerport Mercury modem for a friend who
> lives in Diesdorf, Sachsen/Altmark > in the former DDR. Her phone,
> howerver, was installed only 5 years ago, and > appears to be modern
> Jappanese equipment. > Using the Global Village software supplied with
> the modem, everything works > perfectly here in the US. > > In
> Diesdorf, however, > > 1) It doesn't recognize the dial tone. I fixed
> this so it ignores the dial > tone. > > 2) It dials the number, but
> the phone system seems not to recognize the > tones - in any event,
> the phone at the other end never answers. Thinking > that there might
> be a lot of capacitance on the lines, I tried setting the > tones to
> their maximum length (S11=170), but that had no effect. > > Somehow, I
> have to instruct her, from the US, how to get it working. I >
> characterize her as a "competent naive-user". > > Global Village tech
> support has been no help, and since they were bought > out, I have
> been unable to contact them. > > A friend has suggested that the
> German Post has a monopoly on modems, which > it has jiggered the
> phone system to preserve. Is this true? I thought that > they had
> tried that but had given up. > > Any suggestions? > > Multithanx, > >
> Dan Killoran > >
> ______________________________________________________________________________
> > Got a device you would like to have run on the Mac? Call: >
> Daniel-the-Driver-Maker > Fast service - accurate work - responsive
> support > > (Offer void wherever taxed or prohibited!) > > > >
> 
> 
>    Mark Andres E-mail: mark@giganet.net
>           Running NetBSD, 100% Microsoft Free!
>    Me & NetBSD: http://www2.giganet.net/~mark/NetBSD> 
> 
> 

Voltage in Germany is 220/50. But: isn't that an internal modem?

Best regards, Ulrich