Thank you for contacting GamesGrid Support.
 
We will try to answer your e-mail as quickly as possible.  If you haven't received a response within 24 hours, please check that your e-mail carries a valid return address, and that you are looking in the correct account for the reply.  
 
If you haven't received a response to a request for help with a password, or if you're unable to log in, please resend your message after 12 hours.
 
If the problem requires technical research, it may take us a little longer to send a response.  Please be patient.
 
While you are waiting for a response from Support, please check to see if your question is answered in the Frequently Asked Questions at: 
 
http://www.gamesgrid.com/faq.html for Backgammon,  or
 
http://www.gamesgrid.com/gin/faq.html for Gin.
 
Kind regards,
 
GamesGrid Support