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HEADS UP: devel/rt3 update



Hi devel/rt3 users,

There might not be a lot of you, but be sure to take care when updating
your RT installation to the new version.  There is not much risk for
your data, but the update steps described in the MESSAGE file are
necessary to continue using RT after the update.  You don't want to
forget about backing up your database, just in case.

On the plus side, I've committed RTx::Shredder, which is a very
efficient tool to trim a spam-filled database (or if you ever had a
mail loop, and so on).

----- Forwarded message from Quentin Garnier <cube%netbsd.org@localhost> -----

Date: Mon,  1 May 2006 09:38:08 +0000 (UTC)
From: Quentin Garnier <cube%netbsd.org@localhost>
To: pkgsrc-changes%NetBSD.org@localhost
Subject: CVS commit: pkgsrc/devel/rt3

Log Message:
Update rt3 to version 3.4.5.  This is _not_ an easy update, although the
changes are apparently minor to a end user (but not for the site
administrator).

It'd very hard and very long to provide a full list of changes.  The main
changes in RT 3.4 are a complete rework of how Custom Fields are handled,
which means there is a lot more flexibility in that area now (including
Custom Fields for users, per-queue, per-transaction).  RT 3.4 is also
supposed to be faster, which certainly is no bad news.

Another bonus of RT 3.4 are the availability of extensions, and I will
commit RTx::Shredder and RTx::RightsMatrix very soon.

Updating RT is not an easy task, be sure to backup your database, and don't
forget to grant the new rights to relevant people.

In pkgsrc, rt3 is also seeing a few changes.  The main one is the situation
of the "local" path, which is now set to /var/rt3, which seems less lame to
me than the previous value.  It could be debated, though.

----- End forwarded message -----

-- 
Quentin Garnier - cube%cubidou.net@localhost - cube%NetBSD.org@localhost
"When I find the controls, I'll go where I like, I'll know where I want
to be, but maybe for now I'll stay right here on a silent sea."
KT Tunstall, Silent Sea, Eye to the Telescope, 2004.

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