At 03:26 PM 11/24/02 , Richard Rauch wrote:

>What I ultimately did to "fix" the problem last year was to get in touch
>with Maxtor's warranty people (I found that the drive was still under
>warranty) and after some haggling I got them to send out a replacement
>drive.  (Incidental: They were not the most fun warranty people to deal
>with.  They kept pushing for me to run their BillOS-only diagnostic tool.
>I kept explaining that in order to run it, I'd have to pirate a copy of
>BillOS, which I was sure they didn't want to endorse/promote.  They'd turn
>around and ask me the results of the diagnostic tool.  I have to wonder if
>they actually read what I wrote...  Or maybe it was an automated response,
>at least in part?)
>

I can't help you with your real problem, but I can mention that the program
they're telling you to download just makes a bootable floppy. If you have a
friend do that part for you, you should be able to use the diagnostic utility.

-Tim