Subject: misc/29699: gnats mails do not set Reply-To, causing bug tracking lossage
To: None <misc-bug-people@netbsd.org, gnats-admin@netbsd.org,>
From: Thomas Klausner <wiz@NetBSD.org>
List: netbsd-bugs
Date: 03/15/2005 17:38:00
>Number:         29699
>Category:       misc
>Synopsis:       gnats mails do not set Reply-To, causing bug tracking lossage
>Confidential:   no
>Severity:       critical
>Priority:       high
>Responsible:    misc-bug-people
>State:          open
>Class:          change-request
>Submitter-Id:   net
>Arrival-Date:   Tue Mar 15 17:38:00 +0000 2005
>Originator:     Thomas Klausner
>Release:        irrelevant
>Organization:
>Environment:
>Description:
Gnats state-change mails get sent to the submitter and some other mail
addresses. Reply-to is not set though, so when the submitter replies,
the mail does not end up in gnats automatically. This causes additional
work for gnats-admin or the person who changed the state, which could
be avoided by setting the Reply-To to gnats-bugs.
>How-To-Repeat:
Change state or responsible-person for a PR.
>Fix:
Not provided, but urgently requested.