Subject: Re: category for trouble ticket systems?
To: Hubert Feyrer <>
From: Todd Vierling <>
List: tech-pkg
Date: 09/15/1999 21:58:05
On Thu, 16 Sep 1999, Hubert Feyrer wrote:

: > Perhaps we need an "enterprise" or "business" category?  Trouble ticket
: > systems are, essentially, business management tools (even if there's not a
: > physical business involved, there's some sort of organization focussed on
: > that database).
: What else would you put there?

Anything which is tailored to a specific, multi-person task and uses a
shared database.  Task/calendar managers (a la M$ Schedule+/Outlook) are
just one thing pulled from a hat....

-- Todd Vierling (