D r B r i a n J u d
e and Associates present....
EFFECTIVE USE OF THE
A Dynamic Morning Seminar
The telephone is neither good nor bad. Properly used,
it can be an enormously powerful tool. Badly used, it can lose us customers
in less time than it takes to say "please hold."
Over 94,000 delegates
trained to date - Best value - Best training
by D r B r i a n J u d e
People who use the phone
as their primary means of communicating, are often perceived as rude and
uncaring. They often show little or no empathy with their clients. This
programme shows how to correct this, to make "Telephone Super