Subject: Re: FWD: Re: Cumana SCSI II Card
To: None <port-arm32@NetBSD.ORG, fhb22266@ggr.co.uk>
From: None <J.M.Ferryman@reading.ac.uk>
List: port-arm32
Date: 10/01/1996 11:22:45
> From owner-port-arm32@NetBSD.ORG Tue Oct  1 11:10:57 1996
> Delivery-Date: Tue, 1 Oct 1996 11:10:56 +0100
> Delivered-To: port-arm32-outgoing@NetBSD.ORG
> Message-Id: <13470.199610010951@mailhub.ggr.co.uk>
> From: Mr F H Baylis <fhb22266@ggr.co.uk>
> To: port-arm32@netbsd.org
> Subject: FWD: Re: Cumana SCSI II Card
> Date: 01 Oct 96 10:54:00 BST
> Sender: owner-port-arm32@NetBSD.ORG
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> Content-Length: 1677
> 
> 
> 
> -------------------------------- ATTACHMENT --------------------------------
> 
>                    I N T E R O F F I C E   M E M O R A N D U M
> 
>                                         Created:
>                                         Sent:
>                                         From:      Forbes Baylis
>                                                    BAYLIS FH@A1@UKA
>                                         Dept:      GW IT Infrastructure
>                                         Tel No:
> 
> TO:  Markus Baeurle <emw4maba@gp.fh       ( Markus Baeurle <emw4maba@gp.fht-esslingen.de>@RELAY )
> 
> Subject: Re: Cumana SCSI II Card
> 
>   Hello Marcus,
> 
> 
>   > Seems to be common for them. I have heard of several people for which
>   > Cumana has been unhelpful, among them two German users whose cards didn't
>   > work any more after they had flashed V2.01. Cumana said (through their
>   > German representative ESH) that they could not help.
>   > I have not heard of anybody who received help by EMail from Cumana since
>   > they announced that they were reachable by EMail again. Is their mail
>   > system still out of order?
>   >
>   > But write to them anyhow, urging them to withdraw the NDA for the RiscBSD
>   > driver. If they don't and don't provide better support, they will damage
>   > their business even further and will soon vanish completely, I'm afraid.
>   > :-(
> 
> 
>   well, I still haven't had a reply from them, but I have a contact who said
>   he can forward comments to Cumana (I suppose he works there or knows
>   someone who does). I for one will buy a Powertec card if they continue to
>   be unhelpful :-o
> 
>   I will try to speak to someone in Cumana.
> 
>   Watch this space!
> 
>   Forbes.
> 
> 

Just for interest, I spoke with Cumana yesterday (by phone) on some problems
I was having using the SCSI II card with an IBM drive.  I found them to be
extremely helpful.  They mentioned their Web site which contains SCSI II
code updates including --

	o  SCSI II v.2.02 (beta)
	o  SCSI II v.2.03 (StrongARM aware)
	o  SCSI Manager v.1.59

Email: support@cumana.co.uk
WWW:   http://www.cumana.demon.co.uk

Incidentally, I have no connection with Cumana whatsoever !

-- James