Greetings,

Thank you for your interest in our software.

This is an automated reply to your request for support.  You will receive a
personal response as soon as possible.  We are working diligently, sometimes
around the clock, to reply to your request as quickly as possible.  Receipt of
this email indicates that we have received your request.

In the meantime you may be able to get your issue resolved another way.

If you have a Sales related question or problem, wish to purchase multiple copies
or need to check on and order you can send an email to sales@ddhsoftware.com.

If you need to change the email address or other information we have on file you
can send a request, with the old and new info, to changes@ddhsoftware.com.

If you have lost your registration info and need to get it back you can go to
the following page to request it:  http://www.ddhsoftware.com/lostreg.html  You
will need to enter the email address you registered with, unless you already
updated it with us.  If you no longer have access to the email address you
registered with you will want to update that first as indicated above.

If you have a version of HanDBase, you may want to check out the Release Notes to
see if you have the latest version and if a problem you may be experiencing has
already been fixed. You can find that in our Knowledgebase here:
http://www.ddhsoftware.com/knowledgebase.html?read=113

You may also find answers to your other questions in our Knowledgebase:
www.ddhsoftware.com/knowledgebase.html.

You can also join the HanDBase-Announce YahooGroup to be notified of confirmed bugs
and about major and minor releases, and program bug fixes.
http://www.yahoogroups.com/group/HanDBase-announce

You can join the HanDBase YahooGroup to discuss HanDBase and ask other HanDBase
user questions.  http://www.yahoogroups.com/group/HanDBase

If the information in this email helped to answer your question and you do not
need us to respond to your initial email, please respond to this so we are
aware.  Thank you.

Thank you for you patience and understanding.

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Friday, July 12, 2002, 8:02:42 PM, you wrote: