And that person can't even install Adobe's reader to handle PDF?  Odd.  

They can read PDF, but they need to edit the file after conversion.

   Anyway, there are plenty of converters around.  See http://www.kfa-juelich.de/isr/1/texconv/texcnv.html

Thanks.  Any recommendations on which of these LaTeX -> RTF is best?

Cheers,
Brook