install/57937: installer hang

[ab30abc%gmail.com@localhost]

>Number:         57937
>Category:       install
>Synopsis:       installer hang
>Confidential:   no
>Severity:       critical
>Priority:       medium
>Responsible:    install-manager
>State:          open
>Class:          sw-bug
>Submitter-Id:   net
>Arrival-Date:   Thu Feb 15 13:05:00 +0000 2024
>Originator:     artin
>Release:        9.3 and 10rc3 tested
>Organization:
home
>Environment:
Not available
>Description:
hello
I'm using zbook17 g5 installer go to blank screen and freeze when press Enter key in boot menu only view white message and then before green message log to appear screen clear and freeze.
No options working 
boot -c
boot -s
Disabling Intel or nvidia have same result
thanks 
>How-To-Repeat:
-
>Fix:
-