Subject: Re: Commercial support for NetBSD...
To: Peter Seebach <firstname.lastname@example.org>
From: David Brownlee <email@example.com>
Date: 06/14/1998 18:18:49
It definitely sounds like a good idea - NetBSD could definitely
benefit from something like this - my main concern would be how
long it might take to be financially viable...
-=- Maybe your misinterpretation of my actions is
in conflict with your misconception of who I am -=-
On Sun, 14 Jun 1998, Peter Seebach wrote:
> So, is there any? Does anyone know of any interest in this?
> I've been thinking that, despite my incessant stupid questions, I could
> probably have a go at offering support for NetBSD. (I have a few years'
> experience in doing phone and email support for Unix systems.) I am sort
> of curious as to what's out there, if anything, and how interested people
> would be in support.
> I'm thinking of a few different kinds of things:
> 1. Incident-based support. You need an answer to a question, and for
> whatever reason, you can't get what you need off of the mailing lists.
> 2. Warranty/install support; you pay some amount of money to be assured
> that someone will help you get NetBSD installed on a given machine.
> 3. Support contracts of the usual sort, including bug fixes, updates,
> and so on.
> 4. A central point to match up people willing to develop for money, and
> people needing development done.
> This is currently fairly embryonic, and also completely hypothetical... but
> if there were enough interest, I could probably come up with the basics
> (1-800 number, billing structure, and reasonably competent support staff)
> for a support group for NetBSD.